AR Collections

Gappify's customized messaging, two-way communication, and advanced collections analytics will help your AR team scale outreach and collect more cash quickly.

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AR Collections Management

Gappify Alan doesn’t just send notifications – he regularly interacts with customers and your AR team to ensure appropriate actions and followups are taken during all stages of the collection process.

Automated Workflows:

  • As new invoices are issued, autonomously asks customers to confirm receipt and accuracy of invoice.
  • As invoices become past-due, autonomously notifies customers and requests payment ETAs.
  • Gappify Alan collection activities and escalations are updated immediately in NetSuite AR Aging reports.
  • Customer escalations are auto-assigned to AR and/or a member of your Sales team (via NetSuite, SFDC or JIRA).


  • Improve DSO.
  • Allows AR to focus on complex escalations and other high value-add collection tasks.
  • Improved visibility and real-time reporting of collection activities.
  • Reduce costs by eliminating manual repetitive collection tasks.

Gappify Alan for NetSuite Bundles

Collections Management

Gappify Alan interacts with customers to confirm receipt and accuracy of invoices issued, then follows up on past-due invoices as necessary.


Gappify Alan identifies and emails vendors to confirm unbilled expenses, as well as internal budget managers to confirm statuses of open POs.

Vendor Management

Gappify Alan identifies and interacts with new vendors to onboard them in NetSuite, and answers vendor payment inquiries thereafter.

Next Steps

Questions about AR Collections with Gappify?


This is how Automation works with Gappify Alan


Alan confirms customer recipient and accuracy of each new invoice issued.


Alan sends overdue reminders with two-way communication response fields.


Alan routes responses to designated team members (via JIRA, NetSuite, SFDC, etc.).


AR staff actions escalations.


Alan logs all activity real-time into ERP aging reports, provides reporting data & insight into cash forecast and collections metrics.